data loss - missing archive entries

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• Checklist: Data Missing in Service Engine

  Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: How, where, why and when does zenon Service Engine save data?

  zenon Disk Space Handling: The zenon Service Engine, by default, stores process data on the hard disk. This is true for a standalone zenon project, as well as the zenon Service Engine server(s) in the zenon network topology. This data consists of ...

• ETM: Export displayed trend data doesn't work correctly with following archive

  Summary If you use the "export displayed trend data" function in the runtime with a normal archive, all informations are exported correctly in the .txt file. If you export a following archive the identification and the unit are missing in the .txt ...

• Sometimes archive entries are lost when changing archive values via the API

  Summary When changing archive values in a current open capsule/file via the API sometimes archive entries are lost/deleted entirely. Description When changing archive values in a current open capsule/file via the API sometimes archive entries are ...

• When the API is used to write archive values with future timestamps, the data cannot be shown with timefilters other than "No timefilter"

  Summary When the API is used to write archive values with future timestamps, the data cannot be shown with timefilters other than "No timefilter". If a specific time filter is set, no data is shown in a trend/report/archive revision screen. ...