Closing the Service Engine Client causes crashes and generates dump files on a specific Workspace/Project that utilize a custom AddIn

Closing the Service Engine Client causes crashes and generates dump files on a specific Workspace/Project that utilize a custom AddIn

Description

Under certain timing conditions Service Engine can crash during shutdown if a customer specific Add-In has accessed AlarmMessageList object in zenon API.

This behavior has been modified. The Service Engine will no longer crash under these conditions.  

 

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 11 or higher.

 



Item ID: 273129
Version: 12.00 Build: 206562
Version: 11.00 Build: 193390
    • Related Articles

    • zenon Changesets Excel

      Here, you can access a comprehensive list of changes across all maintained versions of the zenon Software Platform as Excel Worksheets. This includes both implemented bug-fixes and new features. Additionally, these lists are available in CSV format ...
    • zenon Changesets CSV

      Here, you can access a comprehensive list of changes across all maintained versions of the zenon Software Platform as Excel Worksheets. This includes both implemented bug-fixes and new features. Additionally, these lists are available in as Excel ...
    • FAQ: How can I backup the Service Engine data, the data created during Service Engine?

      The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...
    • Checklist: Workspace/Project cannot be created, loaded or backed up

      Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...
    • Checklist: Data Missing in Service Engine

      Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...