Closing the Service Engine Client causes crashes and generates dump files on a specific Workspace/Project that utilize a custom AddIn

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• FAQ: How can I backup the Service Engine data, the data created during Service Engine?

  The path of the Service Engine folder can be amended in the project properties and it is set into zenon6.ini (VBF30=) when the start project is set in Engineering Studio or in zenon Startup Tool. In the Service Engine folder, there is the subfolder ...

• Checklist: Data Missing in Service Engine

  Time estimate: 60 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• Checklist: Workspace/Project cannot be created, loaded or backed up

  Time estimate: 30 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• FAQ: When I start my zenon project on a Service Engine client, my AUTOSTART script is not executed. What is the problem?

  A "script" in zenon is not a snippet of code as you may think in the traditional sense, but rather a configured collection of zenon functions, executed in order. A common use of a zenon script is to load several screens at project startup, for ...

• Checklist: Client/Standby cannot establish a reliable connection with Service Engine Server

  Time estimate: 45 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...