Chinese character in the SMTP message control function becomes the question mark in the email

Chinese character in the SMTP message control function becomes the question mark in the email

Summary

SMTP mails use US-ASCII encoding by default, which does not support all characters. Message Control now explicitely sets the encoding to UTF16 allowing much more characters like chinese, korean, japanese, cyrillic, arabic, ...

Description

SMTP mails use US-ASCII encoding by default, which does not support all characters. Message Control now explicitely sets the encoding to UTF16 allowing much more characters like chinese, korean, japanese, cyrillic, arabic, ...



Issue Number: 195594
Fixed on Date: 12.9.2019
Versions: 8.00 0 BUILD 60603 | 8.10 0 BUILD 60592 | 7.60 0 BUILD 61612
    • Related Articles

    • FAQ: Send and receive Email via SMTP does not work

      Many email providers require the use of app passwords when accessing their services through third-party software. If you need to use SMTP or POP3 (or IMAP) to access your email, you will need to generate an app password specifically for that ...
    • Checklist: Message Control

      Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Screenshot and followed ...
    • Large attachments like JPG or PDF cannot be sent with SMTP email.

      Summary Emails without attachment or with small attachments can be sent, emails with large attachments cannot be sent. DescriptionEmails without attachment or with small attachments can be sent, emails with large attachments cannot be sent. Solution ...
    • Message Control SMTP sending type: Not robust against lagging SMTP connection

      Summary The message control engine tried to send the EHLO before the received server greeting was fully received (due to lagging connection - there was just one receive attempt without timeout). Now, the engine uses a 10 second timeout for completely ...
    • Message Control: Following call only sends an email to the first user in the user group

      Description In the Message Control the following call has sent an email only to the first user in the user group. The issue has been addressed and the behavior is now as expected. To benefit from this fix: Update your zenon Software Platform to the ...