Chinese character in the SMTP message control function becomes the question mark in the email

Chinese character in the SMTP message control function becomes the question mark in the email

Summary

SMTP mails use US-ASCII encoding by default, which does not support all characters. Message Control now explicitely sets the encoding to UTF16 allowing much more characters like chinese, korean, japanese, cyrillic, arabic, ...

Description

SMTP mails use US-ASCII encoding by default, which does not support all characters. Message Control now explicitely sets the encoding to UTF16 allowing much more characters like chinese, korean, japanese, cyrillic, arabic, ...



Issue Number: 195594
Fixed on Date: 12.9.2019
Versions: 8.00 0 BUILD 60603 | 8.10 0 BUILD 60592 | 7.60 0 BUILD 61612
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