broken network backward compatibility for editing of archives

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• FAQ: How does COPA-DATA ensure the Product compatibility with Microsoft Operating System Patches? How can I get information about compatibility issues?

  As a generic rule COPA-DATA recommends that the operating system is always kept current and that the security updates at least are installed. Check updates on your own system(s) before installation for possible interaction with the zenon software ...

• FAQ: Is it possible to load a zenon project of a previous zenon version in a newer Service Engine version?

  The zenon Service Engine like the engineering system offers a compatibility feature. This means a Service Engine of a newer product version is able to load projects of an older version. This is especially used in zenon network projects, where ...

• FAQ: How can you bypass the license query on a remote zenon Service Engine version 7.60 or lower when using a zenon Engineering Studio version 8.00 or higher?

  The remote transport verifies if there is license present on the remote machine. Since the license system changed with zenon 8.00 the remote system doesn't recognize the activated (8.00 or higher) license. To bypass the problem it is enough to insert ...

• Checklist: Hardware-dongle is broken

  Time estimate: 5 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...

• Checklist: Software-dongle is broken

  Time estimate: 15 minutes Please go through all the points in the following checklist. If necessary, confirm with IT Department any information you cannot verify before contacting your local COPA-DATA Representative. Checklist usage: #. [Quick hints] ...