Acknowledgement of alarms limited to equipment groups does not work if the user data comes from an external identity provider (AD, Identity Service)

Acknowledgement of alarms limited to equipment groups does not work if the user data comes from an external identity provider (AD, Identity Service)

Summary

The acknowledgement of alarms that are restricted to system groups does not work if the user data originates from an external identity provider such as Active Directory or Identity Service. This error has been fixed.

Description

In AML, the acknowledgment of alarms can be restricted to users who belong to the same equipment group as the variable triggering the alarm. This works for zenon users. However, if the user is authenticated via an external source, such as Active Directory or Identity Service, it is not possible to acknowledge alarms from the user's own equipment groups.

Cause: zenon users inherit the equipment models from their user group. Externally authenticated users only inherit the user levels.

This behavior has been modified. Equipment groups are now also inherited by the user group. This gives externally authenticated users the same rights for equipment groups as zenon users.

To benefit from this fix:

  • Update your zenon Software Platform to the latest build of zenon 12 or higher.


Item ID: 281143
Version: 14.00 Build: 239777
Version: 12.00 Build: 232473