Zenon client in OWS (Operator Work Station) not running from Server

Zenon client in OWS (Operator Work Station) not running from Server

I have a server client configuration two servers one master and one standby four client running successfully but one client no display any data only shows blue dot when i go to help it shows it is because of network error but i can ping the server from workstation if i run the run time locally it works fine but if i start run time from server as a client it shows blue dot.
Can you please guys guide me how I can troubleshoot this problem.

This is a migrated post! Originally posted on 25.12.2015 by user patangia.ramananda@gazpromneft-badra.com. Please be aware that information can be outdated.