zenAdminSrv & zenLogSrv not starting due to Error 1053

zenAdminSrv & zenLogSrv not starting due to Error 1053

Hi,
I have Zenon 7.10 Supervisory version installed at a EWS in Kuwait site.
Till date, Zenon was working smoothly but I installed ABB PCM600 software and then Zenon services seems to be stopped working.
So I uninstalled all the ABB PCM600 software and its related. Then I uninstalled all the SQL related from Control Panel and reinstalled Zenon 7.10 version.
But I see the error as described below (screen shot of the errors faced can be seen in the attached file):
  1. When I try to start the Zenon Editor, it shows waiting for zenAdminSrv to start.
  2. When I try to start zenAdminSrv, it gives a ‘Error 1053 : The service did not respond to the start or control request in a timely fashion. Same is the error when I try to start the zenLogSrv. When I open the properties of both, I seen under Dependencies that is dependent on zenSnmpTrapSrv.
  3. When I try to start zenSnmpTrapSrv, it shows ‘Error 1068 : The dependency service or group failed to start. When I open the properties of zenTrapSnmpSrv, I seen under Dependencies that zenLogSrv & zenAdminSrv is dependent on zenSnmpTrapSrv.
I am unable to start zenon because of this error. Help solve the error at earliest as I tried to contact COPA DATA India support but they were also unable to solve and adviced to Format the EWS.
I want to keep formatting EWS as the last option so expecting some help from your side.

This is a migrated post! Originally posted on 31.07.2018 by user avinash.malli. Please be aware that information can be outdated.

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