Unable to change Double tap reaction for Alarm message List

Unable to change Double tap reaction for Alarm message List

I want to change Double tab reaction from Acknowledge to no reaction . I checked the solution in the below link, but I am not able to change it because double tap reaction is inactive ( check attached photo)
https://forum.copadata.com/showthread.php?3716-AlarmMessageList-be-impossible-Double-click&highlight=Double+Tap

Is there any way option to activate and change it?


This is a migrated post! Originally posted on 06.03.2020 by user Amr_Abulhassan. Please be aware that information can be outdated.