Starting runtime failed

Starting runtime failed

Hi,
yesterday I have had a problem during zenon 7.20 runtime starting.
Message that appears on the screen is (see in attachment):
"User information acquired are non valid! Runtime will be terminate".
Does somebody know which is the problem?

This is a migrated post! Originally posted on 13.04.2016 by user steven.costantini. Please be aware that information can be outdated.