Licensing problem

Licensing problem

Hi all,
I'm able to successfully install Zenon 6.22 SP1 but the dongle licensing isn't working. When I enter the Serial Number and Activation key it prompts me with the message:
'The entered license information isn't valid. Please enter the two numbers exactly, as they are on you license sticker. Care for case sensitivity.'
Now, the same licensing is valid on any other PC where I install the software and put the same serial number and activation key. Keep note of the fact that all the computers are running the same windows and are with the same specification.
Help me out please :-|

This is a migrated post! Originally posted on 19.11.2009 by user shikra. Please be aware that information can be outdated.

    Disclaimer

    This document governs the use of our Community Forum. By registering and using the platform, you accept these conditions.

    The COPA-DATA Community Forum serves to encourage the exchange of information and experience about the zenon software between forum users respectively zenon users.

    Please mind that any published information on the Community Forum is the subjective opinion and view based on the experience and the level of knowledge of the author. COPA-DATA does not overtake any responsibility for the content and the accuracy of the shared information.

    Users of the Community Forum are encouraged to share only well-founded experiences and to point out any risks associated with the implementation of proposed solutions to problems. COPA-DATA at its absolute discretion, reserves the right to moderate the forum. In this connection COPA-DATA may remove any information containing false facts, potentially dangerous solutions, bad language or content that may insult, degrade or discriminate others. COPA-DATA may block a non-complying user from forum access if the user violated this provision.

    COPA-DATA reserves the right to change this document from time to time at own discretion.


    Ing. Punzenberger COPA-DATA GmbH
    Karolingerstraße 7b · 5020 Salzburg · Austria
    www.copadata.com